We are now offering online bill pay!

To pay your bill online click the following link.

Make a Payment 

FAQs

Why should I pay my bill online versus paying by check via the mail?

NO FEES OR COST:  There is no fee for making a payment online.  In fact, you save the time and cost of mailing by using this online service.

SECURITY: Online bill pay is ten times safer than mailing checks.* According to research, 90% of identity theft does NOT occur through the Internet.** Identity thieves still use the tried and true methods of stealing mail or discarded trash. For additional security, online bill pay requires 128-bit encryption and personalized log-in verification.

EASE: Our online bill pay is simple to understand and fast to complete.

TIME: Pay your bill in a few minutes with instant reassurance and confirmation that “it went through”.

ENVIRONMENTALLY FRIENDLY: Less paper.

*Research gathered by the Aite Group.
**Research gathered by Javelin Strategy & Research.

Who can I call with questions about my account balance? Charges on my bill? Making arrangements for payment? Change in my account information?

Click the Contact link above.

Is this website safe for credit card transactions?

Yes, it is.  We incorporate:

• Secure Socket Layer (SSL) certificate
• Encrypted data behind a secure firewall
• Payment Card Industry (PCI) compliance
• Secure merchant account gateway
• Tier 4 data center

What are my payment options?

Online payment may be possible by credit/debit card – See Pay My Bill for the method(s) and cards accepted.  ACH  to be available in the future.

Can I view my account balance online?

No.  For your security, account information and personal transaction information are not stored on this website.  If you have questions about your account, use the Contact link above.

For questions regarding your statement, please contact our business office at (580) 371-2636 or by email at office.blueriver@elmbrookhomes.com.